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Biogenol.com |
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Return PolicyOur Goal: to ship your order on the same business day!
E-Mail help here
Biogenol.com Hair Products
Our No Return
Policy
Our “NO
Returns” Policy: If you want to try a product
for the first time, please buy a smaller size to see if you like it. Once you
buy it, it is yours. Our web site is designed for
those people who know which products they want to use. Therefore we do not except
returns unless:
Biogenol
Hair Products are not considered perishable but may be damaged by weather
temperature extremes.
Please ship
to and address where your products will not be left out to bake or
freeze. Damage from heat and/or freezing is not covered by Roffler Hair Products or
the carrier.
In the event
we: You must notify us before
returning a product,
Return Service, and receive an ok before returning the item. You then have 30 days to return
the item(s) to us, after 30 days it is yours. Products must be returned in
good condition, this means you should tape down the lids or caps on bottles and
sprays to receive your credit. If you return a product without notifying us, or You returned a product we DO NOT OFFER FOR SALE, we will notify you via Email. We will then either; Write refused on the package and it will be returned to you Hold the product for 30 days so you can tell us how you want to pay for return shipping or other product
disposition. After 30 days the products will be thrown out. Please note:
Credit card credits take an average of 5 business days to be posted back to your
account. Credits under $1.00 are not applicable for refund due to credit card
processing fees. When using a debit card the bank may hold on to your funds for
72 hours after we have canceled the order due to the info not being validated by
the credit card company.
Please note:Product Companies change packaging, they rarely change the ingredients in the products. (One possible exception being changes to meet State VOC requirements.)
Product companies discontinue products frequently, if you can’t find it on the web site:
When a product has been changed we put the old version on the web site with a note to look for the new version. If in doubt contact us, E-Mail Questions, if we do not know we will try to find out for you. Biogenol.com click for --->> Return Policy Questions Email Copyright © 1997- 2008 All Rights Reserved |
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